Terms of Service for Partner Centers
1.Purpose
These Terms of Service for Partner Centers (these "Terms") govern the use of the "LightWeight Platform" service and its associated network, websites, and other services (the "Service") provided by LightWeight Inc. (the "Company"), and set out the rights, obligations, and responsibilities of the Company and Partner Centers, and other necessary matters.
2.Definitions
The following terms have the following meanings in these Terms.
- "Company" means LightWeight Inc., the business that provides the Service.
- "User" means anyone who uses the Service.
- "Member" means a User who has provided personal information to the Company, entered into a service agreement, and been issued an account (ID) by the Company.
- "Partner Center" means a business that has adopted the Company's Digital Exercise Equipment and entered into a separate agreement with the Company to use the Service. It refers to any place that uses the Company's products and services, including fitness centers (gyms), rehabilitation facilities, medical institutions such as hospitals, and athletic training facilities, whether organized as a corporation, an organization, or a sole proprietorship, and regardless of its industry or name.
- "Center Manager" means a person who represents a Partner Center, or has been duly authorized by it, and who creates and operates the Partner Center's account on the administrator portal.
- "Staff" means everyone who participates in operating and managing a Partner Center, including its officers, employees, fixed-term and contract workers, and similar personnel.
- "Center Linking" means recording in the Company's systems that a Member belongs to, or is using the services of, a specific Partner Center.
- "Workout Data" means information generated as a User uses the Service, such as workout dates and times, exercises performed, exercise volume, movement path and speed, and exercise evaluation scores.
- "Account Information" collectively means the information a Member has provided to the Company (such as the Member's member number, external account information, device information, nickname, name, date of birth, profile photo, gender, body measurements, and facial recognition data), together with Workout Data and similar information.
- "Digital Exercise Equipment" (the "Equipment") means the exercise machine a User works out on, consisting of the Company's drive unit (the "Drive Unit"), which creates and adjusts exercise resistance through the rotation of a motor, combined with an exercise equipment frame (the "Frame") designed or built to hold or house the Drive Unit, and accessory devices such as a tablet. Frames are manufactured and supplied in some cases by the Company and in other cases by third parties. Matters concerning the Equipment itself, such as its sale, installation, and maintenance, are governed by Section 12.4.
- "Trainer" has the meaning given in the Company's Terms of Service: a person affiliated with a Partner Center who provides exercise instruction to Members through the Service, regardless of title or certification.
Terms not defined above have the meanings given in applicable law and service-specific policies, and otherwise their ordinary commercial meaning.
3.The Service
The Company provides the "LightWeight Platform," an integrated health and fitness management service available through web pages, mobile applications, and the Equipment, which includes the following features.
- Letting Members link their accounts to a Partner Center
- Helping a Partner Center share information and communicate with its linked Members
- Features that support a Partner Center's sale and delivery of training sessions, such as session reports
- An administrator portal with features for managing center information, sessions, center announcements, and the Equipment
4.Providing the Service
- The Company makes the Service available to a Partner Center as soon as the service agreement is completed under Section 10. Some features may launch on a date the Company designates.
- The Company may provide additional supplementary services alongside the Service described in these Terms.
- The Company may vary the scope and features of the Service depending on the product the Partner Center uses or the terms of its contract.
- The Company may engage third-party service providers to perform parts of the Service as needed. The current providers and the work entrusted to them are disclosed in the Privacy Policy and on a separate page the Company publishes. The engagement of the Distribution and Installation Partner that sold and supplied particular Equipment, and that Partner's authority, are governed by Section 12.
5.Using the Service
- The Company may temporarily suspend all or part of the Service in the following cases. The Company will announce the reason and duration of the suspension in advance through service notices or similar means; where advance notice is impracticable for unavoidable reasons, the Company may announce it afterward.
- When needed for system operations, such as scheduled maintenance, server expansion or replacement, or network instability
- When normal service provision is impossible due to power outages, service infrastructure failure, traffic surges, or maintenance or inspection of telecommunications carriers' facilities
- When circumstances beyond the Company's control occur, such as war, unrest, natural disaster, or a comparable national emergency
- Use of all or part of the Service may be unavailable depending on the usage environment of the Partner Center and its Staff, such as the type of mobile device, carrier and network conditions, and country of access, and the Company is not responsible in such cases.
- Downloaded applications, programs, and network-based services may perform background operations. Additional carrier charges may apply depending on the device or carrier, and the Company is not responsible for them.
6.Changes to and Discontinuation of the Service
- The Company may change the Service as needed for operational or technical reasons, and will announce changes in the Service or individually before they take effect. Changes that are unavoidable (such as bug fixes or urgent updates) or that are not material may be announced afterward.
- The Company may discontinue the entire Service for serious business reasons, such as closure of the business due to a transfer of the business, a corporate division, or a merger, expiration of a service contract, or significant deterioration of the Service's profitability. In that case the Company will notify Partner Centers under Section 25.1.
7.No Guarantees on Health and Exercise Information
- The Service provides information that guides, records, analyzes, and makes recommendations about Users' health and exercise ("Health and Exercise Information"). By its nature, the usefulness and safety of such information vary greatly with individual circumstances: the User's body, living environment, diet, medical conditions, injuries, and medications. For this reason, the Company makes no representation or warranty to anyone as to the completeness, safety, suitability, continuity, reliability, or effectiveness of Health and Exercise Information provided in the Service.
- The exercise guidance the Service presents (exercise selection and order, tempo, form, weight and repetitions, difficulty, rest times, equipment usage instructions, and the like) ("Exercise Guidance") is only an aid to the workout and may not fit the actual situation. The Partner Center must direct its Users to give priority to the guidance of the Equipment manufacturer, the Partner Center, and other qualified professionals.
- The Service is only a tool that makes transactions between Partner Centers and Members more convenient. The Company makes no representation or warranty as to the creditworthiness of any Partner Center or the content, quality, defects, or post-sale support of its services, or as to the creditworthiness of any Member. All responsibility for transactions formed between a Partner Center and a Member, their performance, and post-sale support lies with the transacting parties themselves, and the Company is not responsible for them.
- Nothing in these Terms, including this Section and Section 24, excludes or limits any liability of the Company that cannot be excluded or limited under applicable law, including product liability for defective products.
8.Company Information
The Company displays its trade name, the name of its representative, its business address (including the address for complaints), telephone number and email address, business registration details, these Terms, and the Privacy Policy within the Service or on linked screens so that Partner Centers can find them easily.
9.Terms and Operational Policies
- The Company may establish service operational policies ("Operational Policies") for matters needed to apply these Terms and matters these Terms delegate with a defined scope.
- The Company posts these Terms and the Operational Policies in the Service or on linked screens so that Partner Centers can review them.
- The Company may amend these Terms and the Operational Policies within the limits of applicable law.
- When the Company amends these Terms or an Operational Policy, it will post the effective date, the amended content, and the reasons in the Service in advance. For material amendments that may be disadvantageous to Partner Centers, the Company will notify Partner Centers individually by the means described in Section 25.1 at least 30 days before the effective date.
- When the Company amends these Terms, it will confirm Partner Centers' acceptance after announcing the amendment. If a Partner Center does not express refusal by the effective date, it is deemed to have accepted the amended Terms. If a Partner Center does not accept them, it or the Company may terminate the service agreement.
- The Company provides means for Partner Centers to ask questions and receive answers about these Terms.
10.Entering Into the Service Agreement
- The service agreement is formed when an applicant agrees to these Terms and applies to use the Service, and the Company accepts the application.
- The Company generally accepts applications, but may refuse or defer acceptance in the following cases.
- Service provision is technically or operationally impossible, or service capacity is insufficient
- The applicant previously lost Partner Center status under these Terms
- The application contains false information, or omits or misstates information the Company requires
- The application is made in a third party's name or not in the applicant's legal name
- For corporate or organizational applicants, the application is made by a person without due authorization; or the applicant is a minor without the consent of a legal guardian
- The applicant intends to use the Service for improper purposes
- Acceptance is impossible due to causes attributable to the applicant, or the application otherwise violates the requirements
- The applicant has a record of, or has been sanctioned for, identity theft or piracy (unlawful copying)
- The purpose or method of use violates applicable law, or infringes or may infringe the property rights, business rights, or other rights of the Company or third parties
- The applicant has used improper methods that exploit platform vulnerabilities, such as mass-creating IDs or domains through abnormal means or using malicious programs or bugs
- The application otherwise fails to meet the Company's requirements, or the Company reasonably determines refusal is necessary
11.Equipment Registration and Management
- To use the Equipment with the Service, the Equipment must be registered to a specific Partner Center through the procedure the Company designates.
- If the Partner Center's information has not been properly entered on the administrator portal, the Company may restrict the activation of the Equipment or the provision of some features.
- Where Equipment is supplied under a contract in which it is delivered before full payment (such as a lease or installment plan), the Equipment may be provided with its offline use (use while disconnected from the network) restricted until payment is completed. The existence and conditions of this restriction are explained when the supply contract is signed, and the Company lifts the restriction without delay once payment is completed.
- Where the Company is a party to the Equipment supply contract and the Partner Center falls behind on the contract's payments by two or more installments or two or more months, the Company may demand payment with a cure period of at least 14 days. If payment is still not made within that period, the Company (including anyone the Company has engaged to perform that work under Section 12; the same applies in this Section) may restrict all use of the Equipment (no workouts can be started) after notifying the Partner Center of the reason, scope, and start date at least 7 days in advance, and lifts the restriction without delay once the arrears are resolved.
- The Company may immediately restrict the use of Equipment it judges unsafe to use because of error, breakdown, damage, malfunction, or the need for inspection or repair. In that case the Company explains the reason through the Equipment's screen or similar means, and lifts the restriction without delay once the necessary work is completed. Restrictions under this paragraph are safety measures taken to prevent harm, including as required by applicable product safety and consumer protection law.
- A Partner Center may object to restrictions under paragraphs 3 through 5 through the procedure in Section 15. Objections to restrictions carried out by the Distribution and Installation Partner (see Section 12) are governed by Section 12.5.
- The Company may remotely control the screens of the Equipment and its accessory devices (such as the tablet), to the extent necessary for technical support and servicing, inspection, troubleshooting, and software updates, following these procedures and safeguards.
- Before remote control begins, a notice is displayed on the device's screen, and control starts only after a set time has passed. The Partner Center or the device's User can decline or stop remote control at any time through the buttons on the notice screen and the banner displayed during control.
- While remote control is in progress, an indicator remains visible on the device's screen.
- When remote control begins, any Member logged in to the device is automatically logged out, and the facial recognition camera on the login screen is disabled.
- The Company does not use remote control under paragraph 7 for purposes other than technical support and servicing, inspection, troubleshooting, and updates, and keeps records of remote control sessions as required by applicable law.
- The Company may remotely view or change the settings of the Equipment and its accessory devices (range of motion, sound, resistance mode, etc.) without screen remote control, to the extent necessary for inspection, technical support and servicing, safety, or service provision. For Equipment on which a User is mid-workout, changes that affect the Equipment's physical behavior are applied after the workout ends or after notice on the device screen, unless urgent safety measures are needed. The Company records the changes, and the Partner Center can check the settings through the administrator portal or the device screen.
12.Distribution and Installation Partners
- The Company may engage third parties to perform parts of the Service and Equipment-related work as needed. Work such as Equipment installation, maintenance, technical support and servicing, remote inspection and control, carrying out Equipment use restrictions and their release, supporting corrections and cleanup of in-service data, and supporting the Partner Centers it serves may be entrusted to the distribution and installation partner that sold and supplied the Equipment (the "Distribution and Installation Partner" or "Partner"). The current Partners and the work entrusted to them are disclosed in the Privacy Policy and on a separate page the Company publishes.
- The Company may grant a Partner administrator accounts on the administrator portal to the extent needed for the entrusted work, including accounts with management authority over the Partner Centers where Equipment it sold and supplied is installed. Through those accounts, the Partner may, to the extent needed for the entrusted work, access the center information, Equipment status and settings, and linked Members' information of the Partner Centers it serves, remotely manage and control the Equipment, and carry out corrections and cleanup of those centers' in-service data under the standards and procedures the Company sets.
- The Company enters into written service agreements with Partners that prohibit processing personal information beyond the purposes the Company specifies, require appropriate safeguards, and cover similar matters, and supervises the Partners' compliance. If a Partner violates these obligations and personal information is leaked or processed beyond its purpose, that Partner is responsible, except for responsibilities the Company bears under applicable law.
- Matters concerning the Equipment itself (sale, installation, delivery, warranty repairs, technical support, servicing, and physical maintenance) are governed by separate contracts, warranty policies, or standards the Company sets. The Equipment's connection to the Service and its use are governed by these Terms. All or part of the above matters and the measures under Sections 11.3 through 11.5 may be carried out by a Partner; where a Partner Center received its Equipment from a Partner rather than the Company, the requirements, procedures, and conditions of what the Partner carries out are governed by the contract between the Partner Center and the Partner or by the Partner's terms. In that case the Company may execute system-level measures at the Partner's request, and is not responsible for those matters unless it is a party to that contract. This does not affect responsibilities that cannot be excluded or limited under applicable law.
- Objections to measures carried out by a Partner are governed by the contract with that Partner, and the Company may forward received objections to the Partner.
13.Accounts and Access Management
- The Center Manager must create, assign, change, and delete the Partner Center's accounts and Staff accounts, and manage their access rights, under the Partner Center's responsibility.
- The Partner Center is responsible for the security of its accounts, passwords, registered devices, and administrative PCs, and must take the measures needed to prevent unauthorized use by third parties.
- If the Partner Center becomes aware of account theft, unauthorized access, or a security incident, it must notify the Company immediately and follow the Company's guidance.
- Losses caused by the Partner Center's or its Staff's failure to manage accounts, credentials, and access rights properly are borne by the Partner Center, unless caused by the Company's willful misconduct or negligence.
14.Termination and Loss of Partner Center Status
- A Partner Center may terminate the service agreement at any time by notifying the Company.
- A Partner Center must not engage in conduct that violates its obligations under Section 18; if it does, the Company may restrict its use of all or part of the Service.
- Damages related to a use restriction under this Section are governed by applicable law, these Terms, and the individual contract. Where a restriction is justified, the Company does not compensate for losses the Partner Center incurs because of it.
- A Partner Center may appeal a restriction under Section 15.
- When the service agreement ends, the administrator portal access of the Partner Center and its Staff ends, and the links of Members linked to that center are removed. The Company retains or deletes information as required by applicable law and the Privacy Policy.
- Information lawfully provided or displayed to Members before the agreement ended, information that must be retained by law, and information needed to respond to disputes may be retained for a period in accordance with applicable law and the Company's policies.
- A Partner Center whose agreement has ended must destroy without delay the Members' personal information it received through the Service, except where retention is required by applicable law.
15.Appeals Against Use Restrictions
- To contest a use restriction, the Partner Center must submit an appeal stating its reasons in writing (including by email or comparable means) within 14 days of receiving the restriction notice.
- The Company will respond to the appeal in writing, by email, or by comparable means within 15 days of receipt. If a response within that period is difficult, the Company will explain the reason and the expected schedule.
- If the appeal is justified, the Company will take corresponding action.
16.Privacy
- The Company works to protect the personal information of Partner Center Staff as required by applicable law. The protection and use of personal information are governed by applicable law and the Company's Privacy Policy; the Company's Privacy Policy does not apply to linked services other than the Service.
- The Company does not provide the personal information of Partner Center Staff to others without consent, except where required by applicable law or lawful requests of government authorities.
- The Company is not responsible for harm caused by a leak or breach of personal information attributable to the Partner Center or its Staff, unless the Company acted with willful misconduct or negligence.
17.Company Obligations
- The Company complies with applicable law and exercises its rights and performs its obligations under these Terms in good faith.
- The Company maintains security systems to protect personal information (including credit information) so that Partner Centers and Members can use the Service safely, and publishes and complies with its Privacy Policy. Except as set out in these Terms and the Privacy Policy, the Company prevents the personal information of Partner Center Staff and Members from being disclosed or provided to third parties.
- If, while improving the Service, service infrastructure fails or data is lost or damaged, the Company will use its best efforts to repair or restore it without delay, unless unavoidable circumstances (natural disasters, emergencies, or defects that cannot be resolved with current technology) prevent it.
18.Obligations of Partner Centers and Their Staff
- Partner Centers and their Staff must not do any of the following in connection with the Service.
- Entering false information when applying for the Service or updating center information
- Impersonating Company staff or operators, using another person's identity or account, or misrepresenting relationships with others
- Misusing another person's payment methods or personal information, or misusing another User's account or authentication methods
- Collecting, storing, posting, or distributing Members' personal information without authorization
- Gambling or other games of chance, or inducing others to engage in them; posting or distributing obscene or indecent material, or words, sounds, writing, images, or video that cause shame, disgust, or fear; or otherwise using the Service in an improper or harmful way
- Using the Service for unauthorized commercial, promotional, advertising, political, or election-related purposes, or other purposes outside its intended use
- Reproducing, distributing, or commercially exploiting information obtained through the Service without authorization, or exploiting known or unknown bugs
- Deceiving others for gain, or harming others in connection with the Service
- Infringing the intellectual property rights or rights of publicity or privacy of the Company or others, or defaming or harming others
- Deliberately transmitting, posting, distributing, or using information whose transmission is prohibited by law, or viruses, code, files, or programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment
- Without special authorization from the Company: modifying the application, inserting other programs into it, hacking or reverse engineering servers, leaking or altering source code or application data, building separate servers, or altering or misusing parts of the website to impersonate the Company
- Any other conduct that violates applicable law, public policy, or generally accepted standards of conduct
- The Partner Center is responsible for managing its accounts, passwords, administrative PCs, and its own server devices, and must not let others use them. The Company is not responsible for losses caused by poor management or by allowing others' use, unless the Company acted with willful misconduct or negligence.
- If the Partner Center becomes aware that its accounts, passwords, or mobile devices have been stolen or are being used by a third party, it must notify the Company immediately and follow its guidance. The Company is not responsible for losses arising from failure to notify or to follow guidance, unless the Company acted with willful misconduct or negligence.
- Before using, or letting anyone else use, the Health and Exercise Information and Exercise Guidance provided in the Service, the Partner Center must confirm with a qualified professional, such as a physician, certified exercise physiologist, or other certified fitness professional, that it suits the individual involved.
- Partner Centers and their Staff must not use Members' personal information, Workout Data, or Account Information provided through the Service for improper purposes (such as misappropriation, copying, distribution, or impersonation), and must work to protect Members' personal information.
- When using the Service's announcement and notification features, Partner Centers must strictly separate informational content from promotional messages, as required by these Terms, applicable law, and the Operational Policies for those features.
- A Partner Center may use the Members' personal information, Workout Data, and Account Information it accesses through the Service only for member management, exercise instruction, conducting sessions, center operations, and service provision, and must not copy, store, leak, provide to third parties, or improperly use them without authorization.
- The Partner Center must grant its Staff only the minimum access they need and take reasonable safeguards to protect Members' personal information.
- If Members' personal information is leaked or improperly used due to causes attributable to a Partner Center or its Staff, that Partner Center is responsible, unless caused by the Company's willful misconduct or negligence.
- The Partner Center is responsible under applicable law for managing the safety of its facility and the Equipment, and must maintain the Equipment's installation environment, perform routine condition checks, and give its Users safety guidance, including directing them to follow the Company's Operational Policy, the Digital Exercise Equipment Usage and Safety Notice. If it finds an error, breakdown, damage, or other abnormality in the Equipment, it must stop the use of that Equipment and notify the Company or the Partner that supplied the Equipment without delay.
- When providing actual exercise instruction or facility use to Members, the Partner Center and its Trainers must take into account each Member's health, medical conditions, injuries, fitness level, medications, and other individual circumstances, and where needed give priority to the opinions of physicians, certified exercise physiologists, and other professionals.
19.Collection of Information
- The Company may store and retain the contents of session reports, announcements, and notifications sent between Partner Centers and Members through the Service, and only the Company holds this information. The Company may view it only as needed to mediate disputes between Partner Centers and Members, handle complaints, or maintain the orderly operation of the Service; third parties may view it only where authorized by law.
- When the Company or a third party views information under paragraph 1, the Company will notify the affected Partner Center of the reason and scope in advance. Where viewing is needed to investigate, handle, or confirm prohibited conduct under Section 18, or to remedy harm from such conduct, notice may be given afterward.
- The Company may collect and use the Partner Center's facility information other than personal information, such as the types and quantities of exercise equipment and information about supporting infrastructure, for the stable operation and quality improvement of the Service.
- The Company may ask Partner Centers for additional information to improve the Service and to introduce services to Members. Partner Centers may accept or refuse such requests, and the Company will state in the request that refusal is possible.
- The Company may correct, adjust, delete, migrate, or reprocess in-service data (center information, linking information, Workout Data, Equipment status and settings, and the like) to the extent necessary in the following cases. The Company keeps records of such work and notifies Partner Centers before or after where they are materially affected. Processing of personal information follows the Privacy Policy and applicable law.
- Correcting or restoring errors, failures, bugs, or abnormal records
- Cleaning up duplicated or corrupted data, or migrating and converting data for system moves or reorganizations
- Responding to security incidents and blocking improper use
- Handling requests from Partner Centers or Members
- Complying with legal obligations
20.Providing Information
The Company may provide Partner Centers with information it considers useful during service use through announcements, email, in-app notifications and announcements, text messages (SMS/MMS), and similar means. A Partner Center may decline to receive such messages at any time, for example by email.
21.Informational and Promotional Messages
- A Partner Center may send informational messages through the Service's announcement and notification features, and may send promotional messages only to Members who have consented to receive marketing. Members may decline at any time, and promotional messages are not sent to Members who have declined.
- Banners and links in the Service may lead to advertisements or services provided by others.
- Pages reached through such banners or links are not part of the Service, and the Company does not warrant their reliability or stability and is not responsible for resulting losses. This does not apply where the Company intentionally or through gross negligence facilitated the harm or failed to take preventive measures.
- When a notification a Partner Center intends to send contains promotional content, the Partner Center must mark it as such in the system, and the Company provides the marking feature. Promotional notifications are not sent to Members who have not consented to marketing, and the timing and manner of promotional messages must follow the standards of applicable law.
- A Partner Center is responsible for the content and legality of the promotional messages it sends. The Company may restrict the Partner Center's use of the sending features if it violates this Section or applicable law.
22.Intellectual Property
- Copyright and other intellectual property rights in works created by the Company belong to the Company.
- Copyright and other intellectual property rights in works provided under contracts with content providers belong to those providers.
- A Partner Center must not, without the prior consent of the Company or the relevant content provider, use information in which the Company or a content provider holds intellectual property rights for commercial purposes, whether by reproduction, transmission, or other means (including editing, publication, performance, distribution, broadcast, and creation of derivative works), or let others do so.
- Where the Company uses a User's work under an agreement, it obtains that User's permission.
- The Company may delete, or refuse to register, content a Partner Center posts in the Service (such as center information, announcements, and session information) without prior notice if the Company determines it constitutes prohibited conduct under Section 18.
- Information a Partner Center sends to a Member through the Service (session information, center information, session reports, comparative analysis results, and the Trainer names and photos they contain) is treated as a product the Member purchased through their contract with the Partner Center, and its ownership is treated as belonging to that Member.
- This Section remains in effect while the Company operates the Service and survives termination of the service agreement.
23.Damages
- If the Company or a Partner Center breaches these Terms and causes the other party loss, the breaching party is liable for that loss if the breach was caused by its willful misconduct or negligence.
- Where the Company contracts with an individual service provider to offer an individual service to Partner Centers, and a Partner Center that has agreed to that individual service's terms suffers loss due to the provider's willful misconduct or negligence, the provider is liable for that loss.
24.Disclaimers
- The Company is not responsible for failure to provide the Service due to natural disasters or comparable force majeure.
- The Company is not responsible for losses caused by maintenance, replacement, scheduled inspection, or construction of service infrastructure, unless caused by the Company's willful misconduct or negligence.
- The Company is not responsible for service disruptions caused by a Partner Center's willful misconduct or negligence, unless the Partner Center had unavoidable or justified reasons.
- The Company is not responsible for the reliability or accuracy of information or materials Partner Centers post in connection with the Service, absent the Company's willful misconduct or gross negligence.
- The Company has no obligation to intervene in transactions or disputes arising between a Partner Center and Members or others through the Service, and is not responsible for resulting losses, unless caused by the Company's willful misconduct or negligence.
- The Company is not responsible for losses arising from services provided free of charge, except where caused by the Company's willful misconduct or gross negligence.
- The Company is not responsible for a Partner Center's failure to obtain, or loss of, profits expected from using the Service.
- The Company is not responsible for the loss of a Partner Center's in-service data, unless caused by the Company's willful misconduct or negligence.
- The Company is not responsible where all or part of the content cannot be used because of changes to the Partner Center's equipment, device phone numbers or identifiers, CRM, operating system version, business premises, carrier, or franchise arrangements, unless caused by the Company's willful misconduct or negligence.
- The Company is not responsible where a Partner Center deletes content or Account Information provided by the Company, unless caused by the Company's willful misconduct or negligence.
25.Notices to Partner Centers
- The Company may give notices to a Partner Center via the email addresses of the Partner Center's representative or Staff, in-app notifications and announcements, text messages (SMS/MMS), or similar means.
- For notices to all Partner Centers, the Company may substitute individual notice by posting the notice in the Service or on linked screens, or presenting it in a pop-up, for at least 7 days. However, notice of a material, potentially disadvantageous amendment under Section 9.4 cannot be substituted by posting alone.
26.Governing Law and Jurisdiction
- These Terms are governed by and construed under the laws of the Republic of Korea.
- The Company and the Partner Center will first seek to resolve disputes through mutual consultation.
- If consultation fails and a lawsuit is filed, the court with jurisdiction under applicable law will hear the case.
27.Miscellaneous
Matters not addressed in these Terms are governed by applicable law and by the Company's individual service terms and Operational Policies. If an individual service term or Operational Policy conflicts with these Terms, these Terms prevail, except for matters these Terms delegate to them with a defined scope. If any provision of these Terms is held invalid or unenforceable under applicable law, the remaining provisions remain in full force and effect.
28.Complaints and Dispute Resolution
- The Company explains in the Service how Partner Centers can submit opinions and complaints.
- The Company announces in the Service, or notifies under Section 25.1, the schedule for handling opinions and complaints submitted by Partner Centers.
- If a dispute between the Company and a Partner Center is mediated by a third-party dispute resolution body, the Company will provide, in good faith, evidence of the measures it has taken (such as use restrictions) and may accept the resolution proposed by that body.
Effective Date and Contact Information
Posted: August 27, 2026
Effective: August 27, 2026
LightWeight Inc.
Website: www.lightweight.run
Email: contact@lightweight.run
Phone: +82 31-212-3175 (weekdays 10:00–18:00 KST)